Scope and Applicability
This General Data Protection Regulation (GDPR) notice explains how TransNet Inc. processes personal data when individuals access or use transnetinc.com and related services, including market intelligence content, analytics tools, alerts, and subscriptions (the Services). This notice applies to data subjects located in the European Economic Area (EEA), the United Kingdom (UK), and, as relevant, complements our practices under the laws of the United States of America.
Where we process personal data of individuals in the EEA/UK, we do so as a data controller and in accordance with the GDPR and the UK GDPR, while ensuring our practices remain consistent with applicable U.S. laws.
Identity of the Controller
Controller: TransNet Inc.
Owner: Julia Icone
Registered address: 7850 Mentor Ave, Mentor, OH 44060, United States of America
Contact Details
Email: [email protected]
Postal: TransNet Inc., 7850 Mentor Ave, Mentor, OH 44060, United States of America
No Data Protection Officer has been formally appointed. Queries concerning data protection should be directed to the contact above.
Categories of Personal Data We Process
Information you provide to us
- Account details (e.g., name or alias, email address, password).
- Profile and preferences (e.g., watchlists, saved assets, notification and newsletter settings).
- Transactional data for paid features (e.g., subscription plan, billing address, limited payment metadata; payment card data is processed by our payment processor and not stored by us).
- Communications content (e.g., support requests, feedback, survey responses).
Information collected automatically
- Device and usage data (e.g., IP address, device identifiers, browser type/version, operating system, language, referring URLs, pages viewed, clicks, time on page, error logs).
- Cookie and similar technology data (e.g., session identifiers, preferences, analytics, and—where consented—advertising identifiers).
Information from third parties
- Payment and fraud-prevention partners (status of transactions, chargeback risk signals).
- Authentication partners (if you use social or single sign-on).
- Marketing and analytics partners (campaign performance, aggregated audience insights).
Purposes and Legal Bases for Processing
- Account registration and service delivery (to create and maintain your account; provide real-time market data, alerts, dashboards, and content): Performance of a contract; Legitimate interests (operate and improve the Services).
- Customer support and communications (to respond to inquiries, send service notices): Performance of a contract; Legitimate interests (customer care).
- Subscriptions and payments (to process payments, manage access, prevent fraud): Performance of a contract; Legitimate interests (fraud prevention); Legal obligations (tax, accounting).
- Analytics and service improvement (to measure usage, detect bugs, optimize features): Legitimate interests (service quality and security); Consent where required for analytics cookies.
- Marketing communications (newsletters, product updates): Consent; or Legitimate interests for existing customers, with opt-out available.
- Security and abuse prevention (to protect accounts, investigate suspicious activity): Legitimate interests (security and integrity); Legal obligations where applicable.
- Compliance and enforcement (to comply with laws, enforce terms, defend legal claims): Legal obligations; Legitimate interests (establish, exercise, or defend legal claims).
Cookies and Similar Technologies
We use cookies, web beacons, and similar technologies to operate the Services, remember preferences, perform analytics, and—where you have provided consent—support advertising or cross-context measurement. Where required by law, we request your consent for non-essential cookies through our consent banner. You can withdraw or modify your consent at any time via your browser settings and available on-site controls.
Recipients and Disclosure
We share personal data with the following categories of recipients as necessary for the purposes described:
- Service providers acting on our instructions (e.g., hosting, security, analytics, payment processing, email delivery, customer support).
- Professional advisors (e.g., auditors, legal counsel) under confidentiality obligations.
- Authorities and legal parties when required by law or to protect rights, security, and integrity.
- Entities involved in corporate transactions (e.g., merger, acquisition), subject to appropriate safeguards.
We do not sell personal data in the ordinary sense. Any sharing for advertising or cross-context behavioral purposes occurs only where permitted by law and subject to your choices.
International Data Transfers
TransNet Inc. is located in the United States. When transferring personal data from the EEA/UK to the U.S. or other third countries, we rely on appropriate safeguards such as Standard Contractual Clauses, or other transfer mechanisms permitted by applicable law. We assess the legality and necessity of transfers and implement supplementary measures where appropriate.
Retention of Personal Data
We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including to meet legal, accounting, or reporting requirements, and then either delete or irreversibly anonymize it. Typical retention periods include:
- Account data: retained for the life of the account and up to 24 months after closure or last activity, unless longer retention is required by law or necessary for legal claims.
- Transaction and invoicing records: retained for the period required by tax and accounting laws.
- Support communications and logs: typically retained 12–24 months.
- Security and audit logs: typically retained 30–180 days, unless needed for investigations.
Security Measures
We implement appropriate technical and organizational measures to protect personal data, including encryption in transit, access controls, least-privilege principles, network and application monitoring, secure development practices, and vendor due diligence. No method of transmission or storage is completely secure; we continually improve our safeguards to mitigate risks.
Your Rights under GDPR
Subject to conditions and exceptions under the GDPR, you have the following rights:
- Access: to obtain confirmation whether we process your personal data and receive a copy.
- Rectification: to correct inaccurate or incomplete data.
- Erasure: to request deletion of personal data, for example where it is no longer necessary or you withdraw consent.
- Restriction: to request we limit processing under certain circumstances.
- Portability: to receive your data in a structured, commonly used, machine-readable format and to transmit it to another controller where technically feasible.
- Objection: to object to processing based on our legitimate interests, and to object at any time to processing for direct marketing.
- Withdraw consent: where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal.
- Complaint: to lodge a complaint with a supervisory authority in your EEA/UK place of residence, place of work, or place of the alleged infringement.
Exercising Your Rights and Verification
To exercise your rights, please contact us at [email protected]. We may need to verify your identity to protect your data and comply with security obligations. We endeavor to respond within one month of receipt, extendable where permitted due to complexity or number of requests.
Automated Decision-Making and Profiling
We do not make decisions producing legal or similarly significant effects solely based on automated processing. We may use limited profiling for service customization (e.g., content relevance, watchlist alerts), marketing segmentation with your consent where required, and security risk scoring for fraud prevention, none of which produces legal or similarly significant effects on you.
Children’s Data
The Services are not directed to children and are intended for individuals who have reached the age of majority in their jurisdiction. We do not knowingly collect personal data from children. If you believe a child has provided personal data, contact us so we can take appropriate action.
United States Supplemental Notice
This section provides additional disclosures for residents of U.S. states with privacy laws such as California, Colorado, Connecticut, Utah, and Virginia. It should be read together with the rest of this notice.
Categories Collected
We may collect identifiers (e.g., email), commercial information (e.g., subscription details), internet/electronic activity (e.g., usage logs), approximate geolocation (derived from IP), and inferences (e.g., preferences). We do not collect sensitive personal information in the ordinary course of providing our Services.
Sources and Purposes
We collect from you, your devices, and service providers, for the business purposes outlined above (service delivery, security, debugging, analytics, internal research, quality improvement, and legal compliance).
Disclosures for Business Purposes
We disclose personal information to service providers and contractors under written agreements restricting their use of the information. We do not have actual knowledge of selling or sharing the personal information of consumers under 16 years of age.
Sale/Sharing and Targeted Advertising
We do not sell personal information for monetary consideration. We may engage in sharing for cross-context behavioral advertising or targeted advertising only with appropriate notice and your opt-out choices. You may opt out via our cookie preferences or by contacting us at [email protected].
U.S. State Privacy Rights
Subject to verification and applicable law, U.S. residents may request: access, deletion, correction, portability, and to opt out of targeted advertising, certain profiling, and sale/sharing. You may also appeal a denial by contacting us with “Appeal” in the subject line. We will not discriminate against you for exercising your privacy rights.
Changes to This Notice
We may update this notice to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. Material changes will be indicated by updating the effective date or providing additional notice as required.
How to Contact Us
For questions or requests regarding this notice or your personal data, contact: [email protected] or write to TransNet Inc., 7850 Mentor Ave, Mentor, OH 44060, United States of America.